Insights, stories and tips designed to inspire, form and engage our community.
A strong vehicle appraisal process is one of the most effective ways to acquire inventory. The best used-car acquisition strategy in most stores is not sitting in the lane. It
Case at a Glance: Vehicle: 2021 BMW M6 Activation: Newark New Jersey Police Department Recovery: New Jersey State Police Auto Theft Task Force and New York City Police Department Queens
The first day a VIN sits half-live online is the first day margin starts leaking out. Dealers talk a lot about turn. They should. But too many stores still treat
Case at a Glance: Vehicle: 2020 Chevrolet Corvette Activation: Pearland PoliceDepartment Texas Recovery: Jackson County Sheriff’s Office Oregon Dealership: Bayway Chevrolet Pearland Texas Pearland, TX – A stolen 2020 Chevrolet
Every vendor demo looks slick for 15 minutes. Then Monday hits. A website lead comes in after hours, the chatbot answers the wrong question, the BDC gets a thin note,
At 9:47 p.m., a shopper submits a lead on a used Tahoe, asks about payments, and wants to come in Saturday. Your showroom is dark. Your BDC is gone. By
Case at a Glance: Vehicle: 2025 Nissan Sentra Activation: San Francisco Police Department, San Francisco, California Recovery: Santa Clara County Regional Auto Theft Task Force Dealership: Surf City Nissan, Corona,
THE PROBLEM HIDING IN PLAIN SIGHT Millions of PA title transactions processed annually 1 scan replaces dozens of manual keystrokes per deal 100% of submissions reviewed for errors before PennDOT
Most dealerships do not have a marketing creativity problem. They have a handoff problem. The OEM sends one message. Sales wants another. Fixed ops needs its own push. The website
Case at a Glance: Vehicle: 2025 Dodge Ram 1500 & 2025 Toyota Rav4 Activation: Florida City Police Department, Florida Recovery: Matamoros, Mexico Dealership: Largo Honda, Florida How the Identity Theft
