Insights, stories and tips designed to inspire, form and engage our community.
Ask a franchise dealer principal to name the biggest threat to the business, and the answer usually points outward. Direct-to-consumer OEMs. Warranty margins. The used-vehicle correction. Interest rates. Insurance premiums.
What’s changing in the CRM and lead-response universe, and how AI-powered solutions can help free up your people to do what they do best. For years, dealers have treated “15
What to automate, what to keep human, and what to delete from your dealership’s tech stack. Walk through a dealership on a busy Saturday and you can spot the problem
Independent dealership software should make a store easier to run, not harder. Walk any independent lot or BHPH office on a Friday afternoon and you will not find a lazy
Most dealerships do not have a traffic problem. They have a conversion problem. Website visitors browse inventory, view vehicle detail pages, and explore service offers every day. However, many leave
A stolen 2021 Dodge Challenger was successfully recovered after a coordinated effort between the Cedar Hill Police Department, the Fort Worth Police Department, and LoJack Law Enforcement support. The successful
How to fix the online-to-showroom handoff and give customers the efficient buying experience they thought they were already getting A shopper builds half the deal on your website at 9:30
A stolen 2025 Honda Civic was successfully recovered following a coordinated investigation involving the Broward County Sheriff’s Office, the Sunrise Police Department, and LoJack Law Enforcement support. The case demonstrates
Dealership software utilization is often a bigger challenge than the software itself. Before you add one more tool to the stack, find out which ones are moving metal, filling ROs,
A stolen 2015 Lexus IS was successfully recovered after a coordinated effort between the Albany Police Department, the Alameda County Auto Theft Task Force, and LoJack Law Enforcement Liaison support.
