Solutions - dealer.solera.com

Solutions

Solutions:

Platform

AI Engine
AI Engine is Solera’s infrastructure data layer – the intelligence behind the Solera Cloud Platform.

Cloud Platform
Dealers thrive here.™ One Connected Platform for Every Workflow.

Customer Acquisition

Marketing
Launch data-driven, omnichannel dealership campaigns that increase service retention, sales engagement, and measurable ROI.

Websites
Build fast, mobile-first dealership websites with built-in SEO and conversion tools that generate more leads.

Call Services
Never miss dealership calls with 24/7 inbound and outbound agents who book appointments and capture leads.

CRM
Centralize dealership leads, customer history, and follow-up automation to sell smarter and retain more buyers.

Equity Mining
Identify equity-positive customers and trigger personalized upgrade outreach that drives showroom traffic without extra ad spend.

Fixed Operations

Service Suite
Modernize fixed ops with connected scheduling, check-in, inspections, approvals, and payments for higher RO value.

Service Scheduling
Offer 24/7 online service scheduling synced to shop capacity, increasing show rates and bay utilization.

Check In
Speed up service lane intake with mobile VIN lookup, walkarounds, and digital signatures that build trust.

Service Inspection
Deliver digital multipoint inspections with photos, clear recommendations, and mobile approvals that increase upsell conversion.

Shuttle Services
Coordinate dealership shuttle rides with real-time dispatch, tracking, and notifications that elevate customer convenience.

Mobile Technician
Enable mobile service teams with dispatch, digital workflows, and customer approvals to deliver service anywhere.

Vehicle Pick Up and Delivery
Offer white-glove pick-up and delivery with live tracking, digital walkarounds, and integrated service workflows.

Parts On Demand
Source parts faster with real-time availability, ordering, and tracking integrated directly into repair workflows.

Payments Faster
Collect secure, mobile-friendly payments by text or email to reduce checkout bottlenecks and get paid faster.

Reporting
Unify dealership data into real-time dashboards that reveal performance trends and ROI across departments.

AI Estimates
Turn vehicle photos into line-item repair estimates in minutes using AI for faster approvals and cycle times.

Repair Solutions
Streamline diagnosis, estimating, RO workflows, and parts sourcing with VIN-specific repair data and analytics.

Dealer Operations

DMS
Run sales, service, parts, accounting, and reporting in one modern, cloud-based DMS for dealerships.

Vehicle Recovery
Win back lapsed customers with defector identification, personalized outreach, and measurable reactivation reporting across every rooftop.

Lot Management
Track every vehicle location and status in real time to reduce aging, shrink, and lost sales time.

Titling
Automate title and registration paperwork with built-in compliance checks, dashboards, and faster deal funding.

Merchant Services
Accept secure payments across showroom and service with integrated processing, reporting, and faster reconciliation.

Sustainability
Measure and reduce dealership environmental impact with dashboards, digital workflows, and OEM-ready sustainability reporting.

Inventory Management

Vehicle Acquisition
Source more used inventory with online appraisals, equity insights, and market-based offers that close.

Inventory Pricing
Price vehicles with real-time market intelligence and automated rules to increase turn without sacrificing gross.

Appraisals
Standardize trade-in appraisals with VIN decoding, condition capture, and market comps to close more trades.

Vehicle Merchandising
Publish inventory faster with VIN-driven listings, photo tools, and performance insights that increase VDP engagement.

View all solutions
Products

Products:

AutoPoint

Unify dealership marketing, service operations, and customer communication into one platform that drives retention and revenue.

Service Journey
Automate lifecycle service communications using real RO data to boost retention, recall completion, and deferred work.

Sales Journey
Nurture sales leads with behavior-triggered, omnichannel messaging that improves appointment show rates and close ratios.

Marketing
Deploy VIN-personalized, omnichannel dealership marketing campaigns with OEM-compliant creative, automation, and RO-level attribution dashboards.

VBDC
Extend call coverage with trained agents who follow your scripts, schedule appointments, and log activity.

Mastercall
Reengage lapsed customers through outbound calling campaigns that book appointments and recover deferred service revenue.

Known Defectors
Identify customers who serviced elsewhere and win them back with targeted, VIN-specific multi-channel campaigns.

Stealth ID
Identify anonymous website visitors and trigger timely follow-up that converts traffic into real dealership leads.

DealerSocket

Connect CRM, desking, websites, inventory, and analytics into one dealership platform that accelerates sales.

CRM
Manage leads, tasks, and customer relationships with automotive CRM workflows that speed follow-up and close.

Inventory+
Optimize appraisals, sourcing, pricing, and merchandising with market data that improves turns and profitability.

IDMS
Run independent and BHPH operations with a cloud DMS for deals, accounting, collections, and compliance.

DMS by Solera (aka Auto-Mate)
Modern franchise DMS for sales, service, parts, and accounting with real-time reporting and open integrations.

DealerFire
Create high-performance dealership websites with built-in SEO, inventory tools, and digital retailing conversion features.

Revenue Radar
Find high-converting sales opportunities inside your database using predictive scoring, equity signals, and alerts.

PitCrew
Data. Diagnostics. Real-Time Adjustments.

cap hpi

Access trusted UK vehicle data, valuations, and history checks that improve pricing accuracy and risk control.

Identification
Identify vehicles instantly by VRM or VIN with detailed specs and factory options for accurate decisions..

Valuations
Use independent UK trade, retail, and forecast values to price, appraise, and plan with confidence.

Provenance
Protect against stolen, written-off, or financed vehicles with comprehensive UK history checks and reporting.

Running Costs
Compare total cost of ownership using fuel, tax, maintenance, and depreciation models for smarter planning.

Service Suite

Deliver a connected service experience from scheduling to payment, boosting CSI, RO value, and retention.

Shuttle On Demand
Digitize shuttle scheduling and dispatch with live tracking and notifications that reduce wait times.

Roadside On Demand
Provide dealership-branded roadside assistance with digital dispatch, live ETAs, certified providers, and automated follow-up workflows.

Parts On Demand
Request and track parts digitally from the RO to reduce delays, errors, and technician downtime.

Check-In
Start every visit with fast digital intake, VIN decoding, and walkaround capture for better accuracy.

Inspection
Send photo-backed inspections with green-yellow-red clarity, transparent pricing, and one-tap approvals to increase upsells.

Payments
Let customers review invoices and pay securely from their phone to accelerate vehicle release and cash flow.

Text Messaging
Centralize two-way SMS with templates, read receipts, and RO context to reduce phone tag.

Reporting
Track fixed ops KPIs in real time, from cycle time to upsells, with role-based dashboards.

Trade Appraisals
Capture trade condition, photos, and valuations in the lane to convert service traffic into sales.

Multipoint
Increase RO value with digital MPIs featuring photos, traffic-light status, and one-tap customer approvals.

Titling

Automate title and registration workflows with state rules, validation, lien tracking, and real-time dashboards.

GoldStar

Protect financed vehicles with real-time GPS tracking, geofencing, payment reminders, and compliant recovery tools for lenders.

LoJack

LoJack
Deliver connected vehicle protection, theft recovery, and customer app features that drive loyalty and recurring revenue.

LoJack Go
Offer a next-gen connected car app with location, health alerts, and dealership retention touchpoints.

LoJack LE
Enable law-enforcement integrated stolen vehicle recovery using RF technology that works when GPS is blocked.

LoJack Wireless
Built to match the structure used in the current website content plan template.

Peri

Process dealership payments securely across sales and service with integrated reporting, reconciliation, and competitive rates.

Merchant Services
Accept cards, wallets, ACH, and pay-by-link with PCI-compliant processing integrated to DMS and ROs.

View all products
Resources

Resources

AI Search Is Rewriting Car Dealer SEO

How to build CRM-driven content that wins more qualified shoppers....
Read more ►

LoJack GPS Tracking System assists the New Jersey State Police Auto Theft Task Force with the Recovery of a 2021 BMW X4

Case at a Glance: Vehicle: 2021 BMW X4 Activation: Little...
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From Internet Lead to Plated Car Deal

A shopper submits a lead on your website at 8:12....
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Stolen Twice in One Week — Beloved Mustang Recovered Both Times in Seattle

Case at a Glance: Vehicle: 2006 Ford Mustang Activation: Seattle...
Read more ►

Mercedes-AMG PETRONAS Formula One Team

Performance thrives here is the story of how elite teams win when every part of the system is connected. Solera’s partnership with the Mercedes-AMG PETRONAS Formula One Team exists to make that idea tangible, and to show dealerships what performance looks like when data, workflows, and decisions work as one.

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