PitCrew by Solera is a dealer performance diagnostics and consulting solution designed to help modern dealerships identify, prioritize, and act on the issues that most directly impact profitability, efficiency, and growth. Built for today’s complex retail environment, PitCrew combines deep analytics with expert consulting to turn dealership data into clear, actionable direction.
Dealerships generate enormous volumes of data across sales, service, marketing, inventory, and operations, but most struggle to turn that data into meaningful action. PitCrew closes that gap. It delivers structured diagnostics, expert interpretation, and practical recommendations that help leadership teams understand where performance is breaking down, why it’s happening, and what to do next.
Unlike traditional reporting tools that surface metrics without context, PitCrew is built around performance questions dealers actually need answered: Which processes are costing us the most money? Where are we underperforming relative to our market? Which operational changes will deliver the fastest return? The result is clarity, focus, and execution, not dashboards that sit unused.
Modern dealerships face increasing operational complexity. Rising floorplan costs, inventory volatility, staffing shortages, shifting consumer expectations, and fragmented technology stacks make it difficult to know where to focus improvement efforts.
Most dealers are data-rich but insight-poor. Reports are siloed by department, KPIs conflict across systems, and leadership teams are forced to rely on instinct instead of evidence. Without a clear diagnostic view of performance, improvement initiatives often stall or fail to deliver measurable ROI.
PitCrew was designed specifically to address this challenge by providing a single, holistic performance lens across the dealership.
Dealer Performance Diagnostics
Evaluate performance across sales, fixed ops, inventory, marketing, and operations using real dealership data.
Root-Cause Analysis
Move beyond surface-level KPIs to identify the underlying drivers of underperformance.
Opportunity Prioritization
Quantify impact and rank opportunities based on revenue lift, cost reduction, and execution effort.
Expert Consulting
Pair analytics with experienced dealer-focused consultants who translate findings into clear, executable actions.
Cross-Department Visibility
Unify insights across departments to eliminate silos and align leadership around a single improvement roadmap.
Ongoing Performance Monitoring
Track progress over time to ensure changes stick and results are sustained.
CRM: Operational backbone support designed to help unify core dealership processes and reduce day-to-day friction across departments.
DMS: A command center for customer engagement and follow-up—designed to support faster response, better prioritization, and lifecycle consistency.
Marketing: Plan, launch, and measure campaigns with smarter coordination across channels—built to support demand generation and retention outcomes.
