Insights, stories and tips designed to inspire, form and engage our community.
Every vendor demo looks slick for 15 minutes. Then Monday hits. A website lead comes in after hours, the chatbot answers the wrong question, the BDC gets a thin note,
Reflections from the WIND Anniversary in Denver “I feel like I’m in a TV show.” Women in Dealerships Celebrates a Milestone The first anniversary of Women in Dealerships (WIND) was
A stolen 2026 Acura Integra was safely recovered after a coordinated investigation involving the Doral Police Department, Pines Police Department, and LoJack technology. The successful LoJack Acura Integra recovery demonstrates
Women in the automotive industry took center stage at the NIADA Convention in Denver as the Solera Foundation celebrated a defining milestone for its Women in Dealerships (WIND) movement. Anchored
A customer who arrives for an oil change, tire rotation, or brake inspection is not necessarily shopping for a vehicle. However, that does not mean the visit lacks sales potential.
A stolen 2021 Kia Sorento was safely recovered after traveling more than 300 miles across state lines. The successful recovery was made possible through LoJack GPS tracking technology and coordinated
Most dealerships act like the deal is done at delivery. It is not. The customer has the keys, the salesperson moved on to the next up, and the store is
Case at a Glance: Vehicle: 2021 Dodge Charger Scat Pack Activation: Forsyth County Sheriff’s Office, Georgia Recovery: DeKalb County Sheriff’s Office, Georgia Dealership: Don Jackson CDJR, Commerce, Georgia How the
A strong vehicle appraisal process is one of the most effective ways to acquire inventory. The best used-car acquisition strategy in most stores is not sitting in the lane. It
Case at a Glance: Vehicle: 2021 BMW M6 Activation: Newark New Jersey Police Department Recovery: New Jersey State Police Auto Theft Task Force and New York City Police Department Queens
