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Solera Cloud OS
for Independent & BHPH Dealers
The connected operating system for independent and BHPH dealers

The complete operating system for independent and BHPH dealers.

DealerSocket CRM, iDMS, DealerFire Websites, LoJack, GoldStar GPS, Inventory+, Peri Merchant Services, Titling, and Identifix shop intelligence, all on one shared customer record. Built for the realities independent and BHPH dealers actually face, from collections and recoveries to in-house service and razor-thin margins. One platform that protects the portfolio, runs the deal, and keeps the vehicle paying.

Solera Cloud OS · Independent & BHPHCRMiDMSWebsitesLoJackGoldStar GPSInventory+Peri PaymentsIdentifix
Every workflow that runs your store and protects the portfolio

Nine solutions. One platform. Built for how independents actually operate.

Each card opens that product. The lineup is purpose-built for independent and BHPH stores: portfolio protection on every loan, in-house service that actually pays, payments that match the deal, and a customer record shared from first lead through final payoff. Identifix opens in a new tab because the shop team uses it like an industrial reference, not a marketing site.

Sales

CRM

Lead capture, follow-up, and mobile desking purpose-built for the way independent stores actually work. Move every shopper from inquiry to contract without dropping the thread.

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Operations

iDMS

The independent dealer management system built for the realities of independent and BHPH operations. Deal structuring, collections, accounting, and reporting on one cloud platform.

Explore
Customer Acquisition

Websites

Premium dealership websites engineered for conversion, not just curb appeal. Lightning-fast, mobile-first, and connected directly to your CRM so every lead and every behavior flows in.

Explore
Portfolio Protection

LoJack

Law-enforcement-grade stolen vehicle recovery, packaged into F&I and bundled with GoldStar for high-risk credit portfolios. Over $1 billion in stolen assets recovered.

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Portfolio Protection

GoldStar GPS

Industry-leading GPS, geofencing, starter-interrupt, and recovery tools built specifically for BHPH operators and finance companies. On-time payments go up. Charge-offs and recovery costs go down.

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Inventory Management

Inventory

Realtime market data, automated pricing rules, and merchandising that keeps every unit moving. Days on lot drops when the platform is pricing every car for local demand, not last week's guess.

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Payments

Peri Merchant Services

Automotive-grade payments connected to your DMS and CRM. Lower processing fees, contactless and text-to-pay, ACH, installments, same-day funding, and PCI compliance built in.

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Back Office

Titling

Direct state agency connections, exact fees, e-signature, and the Electronic Lien Titles (ELT) program for BHPH dealers and lien holders. Add, satisfy, and convert liens inside the customer record.

Explore
Fixed Operations

Identifix

Shop intelligence from Direct-Hit and the Identifix suite. The fastest path from a diagnostic code to a fixed vehicle, so in-house service stops being the bottleneck on portfolio profitability.

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The reality for independent and BHPH dealers
Dealers thrive here.

Independent and BHPH stores do not have the OEM cushion. Every deal counts twice, once when it is sold and again every month it pays. The technology most independent dealers have been handed was either built for franchise stores and bolted on, or built cheap and never really finished. CRM here, DMS there, payments somewhere else, GPS on a third dashboard, websites that do not talk to anything. Collections runs on a spreadsheet. The shop runs on memory. The portfolio is protected by hope. Margins do not survive that kind of architecture, and neither does the customer experience. That ends here.

What the platform gives you that a Frankenstack cannot

One platform built for how independent and BHPH dealers actually operate.

A bolt-on tool can fix one workflow. A connected platform protects the portfolio, runs the deal, and keeps the vehicle paying, all on one customer record. This is what changes when every product reads from and writes to the same data layer.

01

One customer, from first lead to final payoff

The shopper your CRM captures is the same record your F&I team contracts, your titling clerk processes, your collections team manages, and your service shop sees on every visit. No re-entry, no duplication, no surprises.

02

Portfolio protection built in, not bolted on

LoJack and GoldStar live inside the deal and inside the loan. Geofencing, starter-interrupt where legal, payment reminders, and recovery flows all run against the same customer record as the contract.

03

Payments that match the deal

Peri Merchant Services connects payments to the deal jacket and the RO. Lower processing fees, contactless, text-to-pay, ACH, installments, and same-day funding, on one platform with the rest of your operation.

04

In-house service that actually pays

Identifix shop intelligence on the bench, Service Suite-style workflows on the desk, and the customer record the front of the store already owns. Recon and retail repair stop being a cost center.

05

The ELT program, built into titling

Add liens, satisfy liens, convert electronic titles to paper, and maintain loan information inside the customer record. The lien stops being a separate system to babysit.

06

Powered by the Solera AI Engine

Intelligence that prioritizes leads, flags at-risk loans, and assists collections and recovery, surfacing the next action inside the tools your team already uses. Not another standalone widget.

Frankenstack vs. Cloud OS

Two ways to run an independent or BHPH store. Only one of them protects the portfolio.

Almost every margin leak in an independent or BHPH operation traces to the same root cause: too many vendors holding too many pieces of the same customer and the same loan. Stack them up and the difference between a connected platform and a Frankenstack is not subtle.

What a Frankenstack of vendors gives you
What Solera Cloud OS delivers
Eight to ten vendors, eight to ten contracts, eight to ten support queues
One platform, one relationship, one accountable team
Customer rekeyed into CRM, DMS, payments, GPS, and the lien system
One customer record read and written by every product
GPS on a separate dashboard nobody opens during collections
Portfolio protection inside the deal, the loan, and the customer record
Payments processed by a generic merchant tool with no DMS context
Automotive-grade payments connected to the deal jacket and the RO
Lien tracked in a spreadsheet or a third-party tool
Electronic Lien Titles built into the same titling workflow as the deal
In-house shop running on memory and printed manuals
Identifix shop intelligence connected to the customer the deal already owns
Website built once and frozen, with leads emailed to a generic inbox
DealerFire websites engineered to convert, wired directly into the CRM
AI sold as a separate product nobody adopts
AI in the tools your team already uses, prioritizing the next action in context
Built for the people who run independent and BHPH stores

One platform. Every seat in the store, covered.

For

Independent Dealer Principals and Owners

Stop paying eight vendors to fix the gaps between eight vendors. One platform, one set of numbers, and the operational visibility to make decisions on data instead of anecdote, on margins that do not have OEM money to backfill mistakes.

For

BHPH Operators and Portfolio Managers

GoldStar GPS, LoJack recovery, the ELT program, and Peri payments inside one customer record. On-time payments go up, charge-offs go down, recoveries get faster, and the portfolio stops bleeding from gaps you cannot see.

For

Sales, F&I, and Collections

Mobile desking, CRM-driven follow-up, exact fees at the desk, payments connected to the deal, and a collections workflow that sees the lien, the GPS, and the loan in one place. The whole customer, the whole loan, one screen.

The Solera Cloud OS

Nine solutions. One operating system.

Every product on this page is its own best-in-class solution. The reason to put them on one platform is what happens between them. When the customer record, the deal, the lien, the GPS, and the payment all live on the same data layer, the loan stops being a series of separate systems and starts being a single asset you can actually manage.

DealerSocket CRM

Lead capture, follow-up, and mobile desking purpose-built for the way independent stores actually work. Move every shopper from inquiry to contract without dropping the thread.

iDMS

The independent dealer management system built for the realities of independent and BHPH operations. Deal structuring, collections, accounting, and reporting on one cloud platform.

DealerFire Websites

Premium dealership websites engineered for conversion, not just curb appeal. Lightning-fast, mobile-first, and connected directly to your CRM so every lead and every behavior flows in.

LoJack

Law-enforcement-grade stolen vehicle recovery, packaged into F&I and bundled with GoldStar for high-risk credit portfolios. Over $1 billion in stolen assets recovered.

GoldStar GPS

Industry-leading GPS, geofencing, starter-interrupt, and recovery tools built specifically for BHPH operators and finance companies. On-time payments go up. Charge-offs and recovery costs go down.

Inventory+

Realtime market data, automated pricing rules, and merchandising that keeps every unit moving. Days on lot drops when the platform is pricing every car for local demand, not last week's guess.

Peri Merchant Services

Automotive-grade payments connected to your DMS and CRM. Lower processing fees, contactless and text-to-pay, ACH, installments, same-day funding, and PCI compliance built in.

Titling

Direct state agency connections, exact fees, e-signature, and the Electronic Lien Titles (ELT) program for BHPH dealers and lien holders. Add, satisfy, and convert liens inside the customer record.

Identifix

Shop intelligence from Direct-Hit and the Identifix suite. The fastest path from a diagnostic code to a fixed vehicle, so in-house service stops being the bottleneck on portfolio profitability.

The narrative

From the first lead to the last payment, one connected lifecycle.

When the customer record is shared, every phase of the lifecycle becomes a continuation of the last one. Acquire, sell, title, deliver, retain, on one operating system.

Acquire
Lead captured, customer record created once
Websites · CRM
Sell
Deal structured, financed, lien set up
CRM · iDMS
Title
Exact fees, ELT lien, e-signed, funded
Solera Titling · ELT
Deliver
Vehicle delivered, connected, GPS active
LoJack · GoldStar
Retain
Payments, service, on-time loan, repeat
Peri · Identifix

One customer record. Every product reads from and writes to the same data layer. The deal, the lien, the GPS, the payment, the service visit, the whole loan on one operating system.

The foundation

Powered by the Solera AI Engine.

The infrastructure and data layer accelerating the Cloud OS.

A bolt-on tool cannot get smarter, because it has nothing to learn from. The Solera Cloud OS sits on connected lifecycle signals, so intelligence shows up inside the tools your team already uses, helping prioritize, automate, and assist before a workflow ever breaks. Real progress comes from applying AI where the work happens, powered by connected context, not from another standalone widget your team has to learn.

The platform independent and BHPH dealers were promised. The platform that finally delivers it.

Solera Cloud OS connects CRM, iDMS, Websites, LoJack, GoldStar, Inventory+, Peri Payments, Titling, and Identifix on one shared customer record. Fewer vendors. Fewer handoffs. On-time payments up. Charge-offs and recovery costs down. The deal, the loan, and the vehicle, all on one platform. Total dealership control.

See the platform · dealer.solera.com
Dealers thrive here.
SALES  |  SERVICE  |  MARKETING  |  OPERATIONS  |  CONNECTED CAR Talk to your Solera rep about putting your store on the Cloud OS. dealer.solera.com

CUSTOMER ACQUISITION

Marketing

Websites

Call Services

CRM

Equity Mining

DEALER OPERATIONS

iDMS

GoldStar Loan Protection

Stolen Vehicle Recovery

Lot Management

Titling

LoJack Wireless

Sustainability

INVENTORY MANAGEMENT

Inventory Management

Vehicle Acquisition

Inventory Pricing

Appraisals

Inventory Optimization

Vehicle Merchandising

FIXED OPERATIONS

Identifix DirectHit

Payments

Reporting

AI Estimating

Repair Solutions