The AI-powered CRM built for the pace of the showroom. Embedded automation and AI insights that keep every team on the playbook and every lead moving, from one command center.
Every lead deserves a timely, dealership-branded response. Every team deserves one playbook, manager to rep. This is what that looks like in production.
Branded follow-up at scale, 24/7. The first response feels like the next step in the conversation, not an auto-reply.
Surface high-intent in real time; auto-nurture the rest. Your team works the shoppers ready to buy, the platform keeps the rest warm.
One playbook, manager to rep. Automated lead alerts, smart routing, guided workflows, and conversion accountability built in.
Sales, Service, and Marketing on one customer record. Profiles span departments, so the next touch always has context.
SMS, email, phone, web, and video on one timeline. The shopper picks the channel, the CRM keeps the record consistent.
More upgrades, stronger retention. Equity mining and lifecycle automation route the right offer to the right customer at the right time.
CRM by Solera (DealerSocket) gives every team one operating layer, and the AI Engine handles the repeatable work in between.
Embedded AI capabilities on the roadmap, with conversational AI response and AI-powered lead scoring already in production.
Built for the single-rooftop store and the multi-store group. SSO, group-level dashboards, real-time KPIs across rooftops.
Customer Success and a Strategic Growth Manager assigned to your account, so CRM optimization is a partnership, not a self-service portal.
We will walk you through conversational AI response, lead scoring, and the Pat Lobb playbook in a live environment, on your data, with your team.
The CRM is the loudest tool in the dealership, and it should be the one that everything else listens to. On the Solera Cloud OS, it is.
AI-powered command center for leads, follow-up, and lifecycle engagement across the rooftop or the group.
The franchise DMS built to integrate cleanly with OEMs and the rest of the Solera stack, customizable workflows included.
End-to-end fixed-ops experience covering check-in, scheduling, shuttle, pickup and delivery, mobile tech, inspect, and parts.
Fully integrated multichannel marketing tied to the DMS and CRM so every advertised customer is tracked through to store visit and spend.
DealerFire mobile-first dealership websites engineered for conversion, brand compliance, and OEM standards.
Real transactional data plus current market listings for sourcing, acquiring, pricing, and merchandising every unit.
Real-time title, registration fee, and tax calculations that standardize the F&I process and eliminate DMV friction.
Law-enforcement-integrated stolen vehicle recovery plus Lot Management for real-time inventory tracking and audits.
When the customer record is shared, every phase of the lifecycle becomes a continuation of the last one. Acquire, sell, title, deliver, retain, on one operating system.
One customer record. Every product reads from and writes to the same data layer. The lead, the deal, the title, the delivery, the service visit, the whole lifecycle on one operating system.
The infrastructure and data layer accelerating the Cloud OS.
A bolt-on tool cannot get smarter, because it has nothing to learn from. The Solera Cloud OS sits on connected lifecycle signals, so intelligence shows up inside the tools your team already uses, helping prioritize, automate, and assist before a workflow ever breaks. Real progress comes from applying AI where the work happens, powered by connected context, not from another standalone widget your team has to learn.
Solera Cloud OS gives your CRM connected lifecycle signals from the DMS, Service Suite, Inventory+, Titling, and the AI Engine, so every lead, follow-up, and equity opportunity has context the moment it lands.
See the platform · dealer.solera.com
