Shuttle, vehicle pickup and delivery, and mobile technician programs that turn fixed ops into a customer-experience advantage. Service Inspection that turns every visit into measured revenue.
The modern customer expects the store to come to them. Service Suite is the modular system that lets you choose the transportation programs that fit, and run them under one branded experience.
Seamless booking with pickup, delivery, and shuttle integrated. Text messaging, automated reminders, and capacity management built in. Reduce no-shows to under 1%.
Modern on-demand shuttle that replaces traditional service. Real-time ride tracking and a pay-as-you-go pricing model. Customers spend an average of 25% more offsite.
Hands-free dispatching, real-time tracking, transparent communication. A 45% proven RO profitability increase from the dealerships running it.
At-home service that meets the growing demand for in-place care. 95% of customers prefer at-home service when offered.
Customizable forms, comprehensive route sheets, multimedia documentation, real-time updates, and digital approvals. No revenue opportunity is lost.
Pre-populated service recommendations, digital vehicle condition capture, and at-home or in-store parts transactions. 96% customer satisfaction on parts.
The modular system lets you pick and customize the setup that fits your business, branded consistently for your dealership so the UX is yours, not ours.
Shuttle, Pickup and Delivery, and Mobile Tech operating as one transportation layer over the Service Suite. The customer picks the channel; your service department picks up the RO.
Customizable inspection forms with multimedia documentation, real-time updates, and digital approvals. Declined-service tracking that drives RO lift on the next visit.
Service Suite covers the full lane: pre-populated check-in recommendations, capacity-aware scheduling, modern parts delivery, and connected payment for a complete branded experience.
We will walk you through the transportation programs the modern customer is asking for, the Service Inspection module that turns visits into measured RO lift, and the modular path to roll it all out without disrupting the lane.
The Service Suite is one card on the Solera Cloud OS, sharing the customer record with the CRM, DMS, Inventory+, and Marketing so fixed ops stops being the department that operates in isolation.
AI-powered command center for leads, follow-up, and lifecycle engagement across the rooftop or the group.
The franchise DMS built to integrate cleanly with OEMs and the rest of the Solera stack, customizable workflows included.
End-to-end fixed-ops experience covering check-in, scheduling, shuttle, pickup and delivery, mobile tech, inspect, and parts.
Fully integrated multichannel marketing tied to the DMS and CRM so every advertised customer is tracked through to store visit and spend.
DealerFire mobile-first dealership websites engineered for conversion, brand compliance, and OEM standards.
Real transactional data plus current market listings for sourcing, acquiring, pricing, and merchandising every unit.
Real-time title, registration fee, and tax calculations that standardize the F&I process and eliminate DMV friction.
Law-enforcement-integrated stolen vehicle recovery plus Lot Management for real-time inventory tracking and audits.
When the customer record is shared, every phase of the lifecycle becomes a continuation of the last one. Acquire, sell, title, deliver, retain, on one operating system.
One customer record. Service Scheduling, Shuttle, Pickup and Delivery, Mobile Tech, Inspect, Check-In, and Parts on the same operating system as the CRM and the DMS.
The infrastructure and data layer accelerating the Cloud OS.
A bolt-on tool cannot get smarter, because it has nothing to learn from. The Solera Cloud OS sits on connected lifecycle signals, so intelligence shows up inside the tools your team already uses, helping prioritize, automate, and assist before a workflow ever breaks. Real progress comes from applying AI where the work happens, powered by connected context, not from another standalone widget your team has to learn.
Solera Service Suite makes the modern transportation experience a Service Department capability, not a vendor patchwork. Modular by department, branded for your store, connected to the rest of the Cloud OS.
See the platform · dealer.solera.com
