Solera Professional Services brings strategy, implementation, and operational execution to the dealerships running on the Cloud OS. From CRM go-live in under 30 days to equity-mining program design to PitCrew handling the day-to-day, this is the human layer behind the platform.
The Pat Lobb Toyota proof points were achieved by aligning CRM structure, manager coaching, campaign-driven execution, and channel optimization on one platform. That alignment is what Professional Services delivers.
An extension of your team. PitCrew executes the repeatable work that powers dealership performance: setup, upkeep, and ongoing operational support inside your Solera tools.
Dedicated Strategic Growth Manager plus Customer Success. CRM optimization, manager coaching, campaign-driven execution, and channel optimization, all aligned to your KPIs.
Dedicated consultants design the Revenue Radar program with you. The algorithm finds the opportunity; the consultant builds the playbook to convert it on your floor.
AutoPoint campaign architecture, Service Journey program design, and the measurement layer behind it. Marketing programs designed to be measured, not just shipped.
Step-by-step onboarding and training. CRM go-live in under 30 days, with a documented training plan and a clear escalation path.
Group rollouts, SSO and group user management, multi-store dashboards, and the governance model behind a multi-rooftop platform deployment.
The Cloud OS is the foundation. Solera Professional Services is the team that makes sure the dealership is running the foundation, not just owning it.
PitCrew keeps the work moving when time, staffing, or priorities get tight. Instead of letting important tasks sit in a queue, PitCrew executes setup, upkeep, and ongoing operational support inside your Solera tools.
A Strategic Growth Manager assigned to your account, plus a Customer Success cadence tuned to your KPIs. The dealership-side counterpart to the platform.
Dedicated equity-mining consultants and Marketing program designers. The platform finds the opportunity; the consultant tells your team what to do with it.
We will introduce you to your Strategic Growth Manager, walk you through PitCrew, and outline the Professional Services engagement that aligns your CRM, Marketing, and Service Suite execution on one Cloud OS.
Professional Services is only as good as the platform it operates on. The Solera Cloud OS gives your Strategic Growth Manager, your equity-mining consultant, and your PitCrew operator one shared view of the dealership.
AI-powered command center for leads, follow-up, and lifecycle engagement across the rooftop or the group.
The franchise DMS built to integrate cleanly with OEMs and the rest of the Solera stack, customizable workflows included.
End-to-end fixed-ops experience covering check-in, scheduling, shuttle, pickup and delivery, mobile tech, inspect, and parts.
Fully integrated multichannel marketing tied to the DMS and CRM so every advertised customer is tracked through to store visit and spend.
DealerFire mobile-first dealership websites engineered for conversion, brand compliance, and OEM standards.
Real transactional data plus current market listings for sourcing, acquiring, pricing, and merchandising every unit.
Real-time title, registration fee, and tax calculations that standardize the F&I process and eliminate DMV friction.
Law-enforcement-integrated stolen vehicle recovery plus Lot Management for real-time inventory tracking and audits.
When the customer record is shared, every phase of the lifecycle becomes a continuation of the last one. Acquire, sell, title, deliver, retain, on one operating system.
One Cloud OS. One playbook. One Professional Services team across implementation, growth management, equity-mining consulting, and PitCrew operational execution.
The infrastructure and data layer accelerating the Cloud OS.
A bolt-on tool cannot get smarter, because it has nothing to learn from. The Solera Cloud OS sits on connected lifecycle signals, so intelligence shows up inside the tools your team already uses, helping prioritize, automate, and assist before a workflow ever breaks. Real progress comes from applying AI where the work happens, powered by connected context, not from another standalone widget your team has to learn.
Solera Professional Services is the strategy, implementation, and execution layer that turns a connected Cloud OS into a thriving dealership. PitCrew, Strategic Growth Management, equity-mining consulting, and the Pat Lobb Toyota playbook.
See the platform · dealer.solera.com
