The final step in the service experience shouldn’t be the most frustrating. Service Suite: Payments delivers a modern, digital-first checkout process that reduces wait times, improves cash flow, and elevates customer satisfaction, all without adding pressure to your advisors or cashier.
Whether your customers are in-store or on the go, Payments enables them to review their invoice and pay securely via text, email, mobile app, or on a dealership tablet. No lines. No confusion. Just a clean, branded experience that matches the quality of service you’ve already delivered.
Integrated directly into your repair order system, the platform auto-generates itemized invoices, including approved upsells and taxes, and provides flexible payment options like credit card, mobile wallet, and dealership-branded financing. Customers receive digital receipts instantly and are notified the moment their vehicle is ready, eliminating unnecessary calls and delays.
Behind the scenes, Payments syncs with your DMS and accounting systems to ensure full accuracy, tracking, and reconciliation. It helps advisors close out jobs faster, shortens the vehicle release process, and reduces abandoned ROs or after-hours payment challenges.
Whether you’re managing a high-volume shop or building a more customer-centric experience, Payments brings clarity, speed, and professionalism to every transaction.
Service Suite: Payments empowers your dealership to offer a seamless, contactless payment experience that’s aligned with modern consumer expectations. By moving payments to digital channels, you reduce congestion at the cashier desk, improve operational efficiency, and get paid faster.
Customers enjoy the flexibility of paying from their phone, reviewing their invoices on their schedule, and checking out without returning to the dealership counter. And because Payments integrates into your service and RO systems, your staff doesn’t need to manage manual entry, corrections, or paper trails.
It’s a better experience for everyone: faster for customers, smoother for staff, and more profitable for the business.
Service Suite: Payments offers secure, streamlined functionality built for dealership operations:
Digital Invoice Delivery
Send itemized invoices via SMS or email when work is completed.
Mobile Payment Links
Let customers pay online through secure, branded portals, no login required.
In-Lane and In-Store Payments
Accept credit card, debit, mobile wallet, or dealership-branded financing via tablet or cashier terminal.
Pre-Pay & Pay-Later Options
Offer flexibility for customers to pay before pickup or finalize after vehicle release (with safeguards).
Automated Payment Status Updates
Track when invoices are viewed, paid, or overdue, automatically update vehicle release status.
DMS & RO Integration
Sync payment data with your dealership systems for clean reconciliation and accounting.
Notifications & Alerts
Trigger payment reminders, service completion alerts, and digital receipt confirmations.
End-of-Day Reporting
Generate daily summaries of payments received, RO closeout performance, and transaction volume.
Inspection: Deliver inspection reports and quotes with seamless follow-through to digital payment.
Check-In: Start and end the service visit with fully digital, VIN-based workflows.
Service Journey: Send automated follow-ups post-payment to reinforce loyalty and remarketing.
